Products, Orders and Delivery

Orders & Deliveries

• When will my order ship out?
• Do you ship outside of the United States?
• What is the status of my order?
• What does it mean when my order is still Processing?
• When will my order arrive?
• Can I place my order over the phone?

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Products

• Which Amazfit products are waterproof?
• Do any of your wristbands contain nickel?
• Where can I purchase Amazfit products?
• Can I purchase additional accessories for my Amazfit?
• I bought the Amazfit Smartwatch in Chinese. How can I translate it to English?

Warranty and Returns

• How do I return or exchange an Amazfit product?
• What is Amazfit's warranty and return policy?