I can’t turn on my Amazfit Verge. What should I do?

You can long press the up key on the right side of the watch for 6 seconds to turn on the watch.

If your watch isn't turning on, please try the following:

1. Check battery level. If its battery drains, please charge it for 15 minutes and then check if you can turn it on.
2. If your watch can show charging interface when charging, but you can not turn it on by long pressing the home button, please send the watch back to analysis.
3. If your watch displays blue and then black screen when you long press the home button, please check if you have charged the device properly. Make sure your device is connected securely to the charger and press or adjust to make them connect tightly. Then, check if the USB port, charging adapter, outlets or the charger is faulty.

If your watch doesn’t show the charging interface and can not turn on, please send the watch back for further analysis.