How do I charge my device?

Your device will come equipped with a charging base. Once you remove the tracker from the wristband or necklace accessory, place it on the charger base with the tracker's blank side (without text) facing up. When the white indicator light on the middle of the base flashes, it indicates the tracker is being charged. We recommend waiting at least five seconds for the white indicator light to turn on and flash. The light will stop flashing but remain on when the tracker is fully charged.

If the white indicator light on the middle of the base does not flash or flashes twice and stops, try turning the tracker over to the other side and waiting another five seconds. If the tracker is not placed on the charger base right side up, the indicator light will not flash and the tracker will not charge at all.